Terms of Service
Last Updated: November 14, 2025
Acceptance of Terms
By accessing or using AIWooChat Pro ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.
Description of Service
AIWooChat Pro provides AI-powered customer support solutions for WooCommerce stores, including:
- AI chatbot functionality for automated customer interactions
- Automated email response generation
- Review management with AI-generated responses
- Knowledge base creation and management
Account Registration
To use certain features of the Service, you must register for an account. You agree to:
- Provide accurate, current, and complete information
- Maintain the security of your account credentials
- Notify us immediately of any unauthorized access
- Be responsible for all activities under your account
User Responsibilities
You are responsible for:
- All content uploaded to train our AI models
- Ensuring your use complies with applicable laws
- Not using the Service for illegal or unauthorized purposes
- Not interfering with or disrupting the Service
AI Content and Usage
Our AI generates responses based on your training data and interactions:
- We do not guarantee the accuracy or appropriateness of AI-generated content
- You are responsible for reviewing and approving AI responses before sending to customers
- You retain ownership of your training data and content
- We may use anonymized data to improve our AI models
Intellectual Property
The Service and its original content, features, and functionality are owned by AIWooChat Pro and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
Subscription and Payments
Our Service is offered on a subscription basis:
- Payments are due in advance for the subscription period
- Fees are non-refundable except as required by law
- We reserve the right to change our fees with 30 days' notice
- Failure to pay may result in suspension or termination of service
Termination
We may terminate or suspend your account immediately, without prior notice, for any reason, including breach of these Terms.
Disclaimer of Warranties
The Service is provided "as is" and "as available" without warranties of any kind, either express or implied.
Limitation of Liability
In no event shall AIWooChat Pro be liable for any indirect, incidental, special, consequential, or punitive damages.
Governing Law
These Terms shall be governed by the laws of your jurisdiction without regard to its conflict of law provisions.
Changes to Terms
We reserve the right to modify or replace these Terms at any time. We will provide notice of any significant changes.
Contact Information
If you have any questions about these Terms, please contact us at:
Email: terms@aiwoochatpro.com